The Customer Experience Specialist will support our Guest Team that manages our daily activities for guests. You will work closely with our partner suppliers to ensure that homes are perfect ahead, during and after guest stays. As a young company, you will have the freedom to help drive continuous improvements in how we operate.
We are a small and highly focused team; we all work together on a daily basis and support each other when our team members are away. In this role you will need to be content with rotational weekend work, and flexible hours, 365 days a year (apart from Christmas Day). English will be your first language and you will also be happy with an active role that involves almost daily travel around London. The role would especially suit a candidate with a scooter or who is a keen cyclist!
More specifically, the role is to:
Key competencies required:
£20,000 p.a. and access to the company share scheme when passed probation
25 Days holiday a year + bank holidays.
Regular socials and team building events
A range of opportunities to train and develop within your role.